How Correctly Aligned Leadership Minimizes Risks and Maximizes Performance for Success
At the most basic level, a leader is someone who leads others. A leader is a person who has a vision, a drive and a commitment to achieve that vision, and the skills to make it happen. Leaders see a problem that needs to be fixed or a goal that needs to be achieved. Whatever the solution or goal, the leader always has a clear target in mind. This is a big picture sort of thing, not the process improvement that reduces errors by 2%, but the new manufacturing process that completely eliminates the step that caused the errors. It is the new product that makes people say “why didn’t I think of that”.
The company was restructuring the management team and reshaping the geographic sales regions of the Corporation. In May, I was promoted into the newly created position as Director of Operations – West Region, with P&L responsibilities for 4 manufacturing facilities in 3 states, I was charged with making these facilities the best that they could be. My first step was to visit each facility, and in discussion with the respective plant management and staff, review the P&L’s, comparing the most recent results to budget. At this introductory meeting, a comprehensive plan was implemented so that I could monitor the performance of each facility. I had developed these Key Performance Indicators in my most recent VP-Ops position and used them to manage the $70 million budget of the local facility. In March, following the end of the fiscal year in December, during an Executive Committee meeting, the facilities under my responsibilities were recognized for several corporate awards including Best Quality Factory, Most Profitable Factory, Most Safe Factory, Most Efficient Factory, and Most Improved Factory. The KPI program that I developed and used to manage these facilities was also recognized as a Best Practice and rolled out to and implemented by all 8 licensee facilities.
Question: What leadership traits and skills does your organization need to make your company World Class?